Courier and tracking information

Track shipping

Tracking

You will receive a confirmation email with your tracking number once your order has been shipped.

Please note: This email may go to your spam folder. If you do not receive this email please contact us.


Shipping

All orders are shipped to residential or commercial addresses. Sorry, we do not deliver to post office boxes.

Please note: All deliveries are signature required.

New Zealand Orders

SHIPPING METHOD EST. TIME COST
Tracked Courier Post North Island. Orders NZD $0-$94.99 1-3 working days $9.95
Tracked Courier Post South Island. Orders NZD $0-$94.99 3-5 working days $9.95
Orders NZD $95+ FREE SHIPPING

Australian Orders

SHIPPING METHOD EST. TIME COST
Toll Couriers. Orders AUD $0-$124.99 4-8 working days $12.95
Toll Couriers. Orders AUD $125+ 4-8 working days FREE SHIPPING

United States Orders

SHIPPING METHOD EST. TIME COST
Standard tracked. Orders USD $0-$74.99 3-6 working days $9.95
Standard tracked. Orders USD $75+ 3-6 working days FREE SHIPPING

Orders ship from within the United States. No customs charges and no import duties to pay.

International Orders

SHIPPING METHOD EST. TIME COST
Asia 10 working days calculated at checkout
UK & Europe 6-15 working days calculated at checkout
Pacific Islands 6-15 working days calculated at checkout
Rest of World 6-15 working days calculated at checkout

International freight is charged by weight and destination, and there is no free shipping threshold outside New Zealand, Australia and the United States. Orders over 10kg are charged a freight estimate at checkout and we refund the difference once the actual cost is confirmed.