Ask Dr. Bo

Dr Bo Hendgen, D.O. N.D. A.M. has over 35 years’ of clinical experience in natural medicine. She is the leading voice in Aotearoa on how to use certified organic essential oils and is the expert behind Good Magazine’s popular ‘Ask Dr Bo’ column. Need advice? Get your questions answered for free by Dr Bo. She’ll send you product recommendations and advice on how best to use them. Or you can explore the questions and answers section below.

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Refund Policy

Peace of mind money back guarantee:
It’s important to us that you are completely happy with your purchase. Which is why we offer a 100% money back guarantee, provided you are able to return the product to us within 14 days of invoice date. 

Faulty products: 
Our aim is to always provide you products in perfect condition, if something slipped through our vigorous checking system please be in communication as soon as you are noting the fault. Be assured we endeavour to find a solution for your complete satisfaction. 

Domestic customers: 
We will provide a free return courier ticket if a return is required due to a product being faulty or as a result of an error made by us (such as an incorrect item being delivered). Please contact us to arrange this at customerservice@absoluteessential.com
 

International customers: 
Please contact us so we can arrange a resolution for you.